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StudiotoStage

Delete your StudioToStage account

You can delete your StudioToStage account and its data at any time, on any device. You don’t need to reinstall the app.

In the app or on the web

  1. Open StudioToStage on your phone, or sign in at thedancehub.pages.dev in any web browser.
  2. Go to Settings (under More on phones).
  3. Under Account, choose Delete account.
  4. Type DELETE to confirm.

Your account is deleted straight away, and you’re signed out.

If you can’t sign in

Reset your password from the sign-in screen (“Forgot password?”), then follow the steps above. If that doesn’t work, email feedback@studiotostage.com.au from your account’s email address and ask us to delete your account. We’ll confirm the request and delete it within 30 days.

What’s deleted

  • Your account: name, email address, password, country and settings.
  • Your feedback, and your record of accepting the Terms and Privacy Policy.
  • Every family that only you belong to, with all its dancers, classes, competitions, results, photos, videos, audio and documents.

What’s kept

  • Families you share with other people stay with them, including dancers and files you added to those families. To remove those too, delete them in the app before deleting your account.
  • Database backups are kept for up to 60 days, then deleted.
  • Copies of feedback emailed to us are deleted when no longer needed, and within 2 years.

Deleting some data but keeping your account

You can delete any dancer, class, competition, result, photo, video or file in the app. Deleting a dancer deletes all of their classes, competitions, results and files. You can also leave a family in Settings.

Contact

  • Email: feedback@studiotostage.com.au
  • In the app: Feedback (under More on phones, or in the sidebar). Tick “You can email me about this” so we can reply.